| Introduction |
| About ProFundCom |
| Console |
| Console Introduction |
| System Mode |
| Refresh Rate |
| PFC Ratio |
| PFC Ratio Trends |
| PFC Ratio Campaigns |
| Shortcuts |
| Notification |
| Forward |
| Subscribe |
| Unsubscribe |
| Change Contact |
| Meeting Request |
| Weekly Reports |
| Daily Reports |
| Email Queues |
| Queued Emails |
| Sent Today |
| Sent Emails |
| Failed Emails |
| Pending Preview Emails |
| Trouble Tickets |
| Search |
| Latest campaigns |
| View by document |
| PFC Ratio |
| View by contact |
| PFC Ratio |
| Geographical Performance |
| Country Performance |
| City Performance |
| Ticker Tape |
| Real-time Activity |
| Documents |
| Links |
| Campaign Performance |
| by contact |
| by response |
| Run Reports |
| Report Wizard |
| Report Explorer |
| Report Refresh |
| Canned Reports |
| Last Read |
| Campaign Non Respondents |
| Period Fund Respondents |
| Last Read by Fund (Cross-selling) |
| Newly Active Users |
| Inactive Users |
| Compare Campaigns |
| Month by Month |
| Recent Activity |
| Documents |
| Links |
| Library |
| Load Documents |
| Edit Documents |
| Delete Documents |
| View Documents |
| Search Documents |
| Retire Documents |
| Profile Document Usage |
| Campaigns |
| Create Campaign |
| Create Monthly Campaigns |
| Edit Campaign |
| Delete Campaign |
| Retire Campaign |
| Activate Campaign |
| Report on Campaign |
| Templates |
| Template Editor |
| Content Manager |
| Document Factory |
| Document (pdf) Stamping |
| Document (pdf) Mail Merge |
| Downloading the PDFlib Block Plugin |
| Installing the PDFlib Block Plugin |
| Marking the Blocks using PDFlib |
| Embedding the Mail Merge Document |
| Create Template |
| Subscribe Link |
| Unsubscribe Link |
| Forward Link |
| Schedule Meeting Link |
| Change Contact Link |
| Mail Merge |
| Salutation |
| Document Link |
| Tagged Link |
| Adding Images |
| Creating Forms |
| Simple contact form |
| Create a form field |
| Manual |
| Forms |
| Form Options |
| Field Options |
| Insert Form in Webpage |
| Link to the form |
| HTML |
| php include() |
| JavaScript include |
| Add / Edit Confirmation Box |
| Radio Button, Check Box, Drop-down list |
| File Upload Fields |
| Multi part Forms |
| Predefined Lists |
| Mail Templates |
| Form Submissions |
| Formatting Template |
| Edit Template |
| Unlock Template |
| Replicate Template |
| Retire Template |
| Review Template |
| Delete Template |
| HTML Debris |
| Javascript Errors |
| Mailing List |
| Creating a Mailing List |
| From a Search |
| From a Result |
| From a Spreadsheet |
| Managing a Mailing List |
| Merging |
| Combining |
| Renaming |
| Deleting |
| Clean |
| Retire |
| Adding Emails |
| Viewing Emails |
| Deleting Emails |
| Contacts |
| Introduction |
| Adding Contacts |
| Deleting Contacts |
| Editing Contacts |
| Cloning Contacts |
| Creating a Fund |
| Searching Contacts |
| Exporting Contacts |
| Exporting Contacts to Outlook |
| Badly formed or missing emails |
| Contact History |
| View Contact History |
| Add Contact History |
| Edit Contact History |
| Contact Email History |
| Contact Statistics |
| Contact Groups |
| Contact Lists |
| Excluded |
| Unsubscribed |
| Subscribed |
| Forwarded |
| Changed Contact |
| Scheduled |
| Bounced |
| Rejected |
| Links |
| Create Link |
| Edit Link |
| View Link |
| Delete Link |
| Report Link |
| Retire Link |
| Reports |
| Campaign and Contact Activity |
| Fund and Contact Activity |
| Reporting Explorer |
| Wizards |
| Upload Wizard |
| Upload CSV format |
| Step 1 - Select and Upload contact data file |
| Step 2 - Load Data into ProFundCom System |
| Step 3 - Confirm Contacts and Groups |
| Mailing Wizard |
| Step 1 - Select Documents |
| Step 2 - Select Emails and Groups |
| Step 3 - Select Template |
| Step 4 - Select Campaign |
| Step 5 - Campaign Preview |
| Scheduling Emails |
| Reply-to and From Email |
| Preview and Edit Emails |
| Step 6 - Campaign Send |
| Webmail Wizard |
| Step 1 - Compose Email |
| Step 2 - Select Campaign |
| Step 3 - Send Email |
| Link / Mail Merge Wizard |
| Start the Wizard |
| Select Campaign |
| Select Document or Link |
| Select Mail Merge |
| Create Link |
| Test Link |
| Copy Link |
| ProVu Wizard |
| Plugins |
| ACT! |
| Microsoft Outlook |
| Sending email campaigns |
| Accessing the console |
| Plugin Synchronisation |
| Plugin Options |
| Plugin Settings |
| Batch email settings |
| Loopback testing |
| Microsoft CRM |
| PerTrac CMS |
| Salesforce.com |
| Settings |
| Set Emails |
| Manage User Groups |
| Manage Document Type |
| Manage Fund Name |
| Manage Document Class |
| Manage Mapped Fields |
| Add New User |
| Manage Users |
| Listing all users |
| Searching users |
| Creating users |
| Deleting users |
| Editing users |
| Resending user details |
| Setting user permissions |
| Viewing user access logs |
| Default Views |
| Quick Start Tutorial |
| Frequently Asked Questions |
| How do I know if my emails have been delivered? |
| How can contacts be imported from ProFundCom into Outlook or my Blackberry? |
| Can appointments be inserted directly into Outlook or Notes |
| How do I provide compliance with my email communications using ProFundCom? |
| How do I import images into the template and can I makes these clickable? |
| Why does the format go funny when I import text from a word document? |
| How do I find all the contacts that have been sent material for 6 months yet haven’t responded to anything? |
| How can I generate a report that shows the interest by fund over time? |
| How do I show each of my salespeople what responses were generated by their clients? |
| How do I import Word documents into templates? |
| How do I merge a salesperson’s details into a template? |
| Why doesn’t the system send all emails at once? |
| How can I deal with bounce backs? |
| Can I send out an attachment that is also personalized, i.e. a letter, or a numbered prospectus? |
| What is the biggest mailing I can do? |
| Can I store audio or video clips in the library? |
| How do I see all respondants in a Region? |
| How do I see all respondants in a Country? |
| How do I report when client has shown repeated interest in a newsletter? |
| How do I change a user's password? |
| How do I change a user's reports and notification? |
| How does ProFundCom control not being seen as SPAM? |
| How can I add an automatic acceptance of an event? |
| How do I check if my IP address is listed as SPAM? |
| Does ProFundCom deliver HTML and Text emails? |
| ProVu - Mailing Process |
| Contact Technical Support |
© 2009 ProFundCom Ltd.