Introduction
About ProFundCom
Console
Console Introduction
System Mode
Refresh Rate
PFC Ratio
PFC Ratio Trends
PFC Ratio Campaigns
Shortcuts
Notification
Email
Forward
Subscribe
Unsubscribe
Change Contact
Meeting Request
Weekly Reports
Daily Reports
Email Queues
Queued Emails
Sent Today
Sent Emails
Failed Emails
Pending Preview Emails
Trouble Tickets
Search
Latest campaigns
View by document
PFC Ratio
View by contact
PFC Ratio
Geographical Performance
Country Performance
City Performance
Ticker Tape
Real-time Activity
Documents
Links
Campaign Performance
by contact
by response
Run Reports
Report Wizard
Report Explorer
Report Refresh
Canned Reports
Last Read
Campaign Non Respondents
Period Fund Respondents
Last Read by Fund (Cross-selling)
Newly Active Users
Inactive Users
Compare Campaigns
Month by Month
Recent Activity
Documents
Links
Library
Load Documents
Edit Documents
Delete Documents
View Documents
Search Documents
Retire Documents
Profile Document Usage
Campaigns
Create Campaign
Create Monthly Campaigns
Edit Campaign
Delete Campaign
Retire Campaign
Activate Campaign
Report on Campaign
Templates
Template Editor
Content Manager
Document Factory
Document (pdf) Stamping
Document (pdf) Mail Merge
Downloading the PDFlib Block Plugin
Installing the PDFlib Block Plugin
Marking the Blocks using PDFlib
Embedding the Mail Merge Document
Create Template
Subscribe Link
Unsubscribe Link
Forward Link
Schedule Meeting Link
Change Contact Link
Mail Merge
Salutation
Document Link
Tagged Link
Adding Images
Creating Forms
Simple contact form
Create a form field
Manual
Forms
Form Options
Field Options
Insert Form in Webpage
Link to the form
HTML
php include()
JavaScript include
Add / Edit Confirmation Box
Radio Button, Check Box, Drop-down list
File Upload Fields
Multi part Forms
Predefined Lists
Mail Templates
Form Submissions
Formatting Template
Edit Template
Unlock Template
Replicate Template
Retire Template
Review Template
Delete Template
HTML Debris
Javascript Errors
Mailing List
Creating a Mailing List
From a Search
From a Result
From a Spreadsheet
Managing a Mailing List
Merging
Combining
Renaming
Deleting
Clean
Retire
Adding Emails
Viewing Emails
Deleting Emails
Contacts
Introduction
Adding Contacts
Deleting Contacts
Editing Contacts
Cloning Contacts
Creating a Fund
Searching Contacts
Exporting Contacts
Exporting Contacts to Outlook
Badly formed or missing emails
Contact History
View Contact History
Add Contact History
Edit Contact History
Contact Email History
Contact Statistics
Contact Groups
Contact Lists
Excluded
Unsubscribed
Subscribed
Forwarded
Changed Contact
Scheduled
Bounced
Rejected
Links
Create Link
Edit Link
View Link
Delete Link
Report Link
Retire Link
Reports
Campaign and Contact Activity
Fund and Contact Activity
Reporting Explorer
Wizards
Upload Wizard
Upload CSV format
Step 1 - Select and Upload contact data file
Step 2 - Load Data into ProFundCom System
Step 3 - Confirm Contacts and Groups
Mailing Wizard
Step 1 - Select Documents
Step 2 - Select Emails and Groups
Step 3 - Select Template
Step 4 - Select Campaign
Step 5 - Campaign Preview
Scheduling Emails
Reply-to and From Email
Preview and Edit Emails
Step 6 - Campaign Send
Webmail Wizard
Step 1 - Compose Email
Step 2 - Select Campaign
Step 3 - Send Email
Link / Mail Merge Wizard
Start the Wizard
Select Campaign
Select Document or Link
Select Mail Merge
Create Link
Test Link
Copy Link
ProVu Wizard
Plugins
ACT!
Microsoft Outlook
Sending email campaigns
Accessing the console
Plugin Synchronisation
Plugin Options
Plugin Settings
Batch email settings
Loopback testing
Microsoft CRM
PerTrac CMS
Salesforce.com
Settings
Set Emails
Manage User Groups
Manage Document Type
Manage Fund Name
Manage Document Class
Manage Mapped Fields
Add New User
Manage Users
Listing all users
Searching users
Creating users
Deleting users
Editing users
Resending user details
Setting user permissions
Viewing user access logs
Default Views
Quick Start Tutorial
Frequently Asked Questions
How do I know if my emails have been delivered?
How can contacts be imported from ProFundCom into Outlook or my Blackberry?
Can appointments be inserted directly into Outlook or Notes
How do I provide compliance with my email communications using ProFundCom?
How do I import images into the template and can I makes these clickable?
Why does the format go funny when I import text from a word document?
How do I find all the contacts that have been sent material for 6 months yet haven’t responded to anything?
How can I generate a report that shows the interest by fund over time?
How do I show each of my salespeople what responses were generated by their clients?
How do I import Word documents into templates?
How do I merge a salesperson’s details into a template?
Why doesn’t the system send all emails at once?
How can I deal with bounce backs?
Can I send out an attachment that is also personalized, i.e. a letter, or a numbered prospectus?
What is the biggest mailing I can do?
Can I store audio or video clips in the library?
How do I see all respondants in a Region?
How do I see all respondants in a Country?
How do I report when client has shown repeated interest in a newsletter?
How do I change a user's password?
How do I change a user's reports and notification?
How does ProFundCom control not being seen as SPAM?
How can I add an automatic acceptance of an event?
How do I check if my IP address is listed as SPAM?
Does ProFundCom deliver HTML and Text emails?
ProVu - Mailing Process
Contact Technical Support

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